Island Images engages SATSA Training Course
Island Images has recently became a Qualified Tour Operator affiliated to the South African Tourism Services Association (SATSA). The Company training was undertaken by Derek Richards during the early months of this year via an online portal and was completed in June with outstanding results. Derek considers this investment essential in his business which comes at a very important time in St Helena’s Tourism Industry.
Some of the topics covered by the course included, Requirements of becoming a tour operator -Tour components – Classifying tourists – Itineraries – Good client/customer service and Marketing, Networking and suppliers. The Southern Africa Tourism Services Association (SATSA), Southern Africa’s leading body of inbound tourism operators, counts some of the region’s top tour operators among its members, as well as companies that provide the elements of a tour (transport, accommodation, attractions, adventure options
In the interests of educating future tour operators to a professional standard, SATSA has for many years run this course for Tour Operators. Over time, the course has been refined to offer a solid grounding in the fundamental skills required to design, develop, market and operate travel packages and
tours to a discriminating travel public.
This has been a very comprehensive course Derek added and the next step will be to add the practical element.